Team Leader

2 weeks ago

Tunbridge Wells, Kent, United Kingdom Fusion Lifestyle Full time
Join Our Team as a Team Leader

Fusion Lifestyle is a dynamic company that makes a positive impact on the community. We are now hiring a Team Leader to join our team at Putlands Sports and Leisure Centre.

About the Role

We are looking for a local person who shares our passion for customer service and has the 'can-do' attitude that creates a positive atmosphere in our centres. As a Team Leader, you will be responsible for ensuring each shift goes off without a hitch. You will be developed to provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy.

Key Responsibilities
  • Act as Duty Manager as-and-when required
  • Ensure a welcoming front of house presence is delivered at all times
  • Assume responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
  • Coordinate the efficient and effective deployment of the team
  • Undertake fitness instruction, reception and/or membership sales, as required
  • Assist in the development and management of a well-balanced activity and event programme
  • Deliver induction, training, appraisals, development and performance management of staff where required
  • Conduct team briefings (Huddles)
  • Establish and maintain excellent relationships with our customers and potential customers
What We Offer
  • We can provide free* training for the necessary qualifications
  • We plan to hold regular meetings with other team leaders so you will be part of a learning community
  • You will have mentorship as you develop your management skills

A Learner's agreement may be required. We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding. Our Workplace Development Programme can lead towards industry recognised qualifications and can also lead towards a Bachelors or even Masters Degree.

If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.

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