Facilities Operations Supervisor

4 weeks ago

Adamsdown Cardiff, United Kingdom Village The Hotel Club Full time

Are you skilled in hands-on maintenance? Join us as a Facilities Operations Supervisor and play a crucial role in ensuring our hotels and clubs maintain their pristine condition and functionality. This position is one of the most diverse within the hospitality sector, requiring you to be both versatile and proficient in various trades. You will be responsible for addressing maintenance concerns in guest accommodations, ensuring our wellness facilities operate flawlessly, and keeping communal areas looking as inviting as they did on their opening day.

Work, Develop, Enjoy At Village Hotel Club, we celebrate individuality, personality, and enjoyment. We steer clear of traditional, formal hotel environments, instead creating vibrant, contemporary spaces for our guests to work, dine, unwind, engage in leisure activities, and exercise. With locations across the country and more on the horizon, your contribution is vital in delivering exceptional service that distinguishes us from our competitors.

What We Offer By joining our team, you will receive a range of benefits, including:

  • Complimentary full leisure club membership for you and a guest, valued at £1500 annually.
  • Employee discounts on overnight stays starting from £35 for two guests.
  • 50% off food and beverages purchased during or outside of your shifts at any Village Hotel.
  • Access to an engaging training platform featuring gamified learning experiences.
  • Discounts and cashback opportunities with numerous high street brands.
  • A variety of well-being and healthcare benefits.
  • Financial wellness support through Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive workplace with numerous development opportunities.
  • Regular team-building events, including our monthly BIG People days.
  • Outstanding reward and recognition incentive programs.
  • Monthly well-being initiatives to support your mental health.
  • Anniversary rewards for significant service milestones.
  • Holiday purchase options.
  • A day off for your birthday.
  • Electric vehicle salary sacrifice scheme.

What We Expect from You

- Extensive experience in general maintenance, including plumbing and electrical work.
- Ability to lead, inspire, and oversee a small team to ensure the safe and efficient operation of all equipment and facilities.
- Commitment to delivering exceptional customer service.
- Knowledge of hotel security and emergency protocols.
- Proactive, quick-thinking, and skilled at identifying and resolving maintenance challenges.
- Ability to foster strong relationships with contractors and suppliers to achieve cost-effective solutions.
- Capacity to perform well under pressure.
- A collaborative team player, working closely with other departments.

Become a part of something unique and special - Work, Develop & Enjoy the Village Way

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