Field Engineer

2 weeks ago

Edgware, Greater London, United Kingdom Service Care Solutions - Construction Full time
Job Title: Field Engineer

As a key member of our Service Care Solutions - Construction team, you will play a vital role in ensuring the smooth operation of our arcade machines across various locations. This field-based position requires a proactive and customer-focused individual who is passionate about gaming and technology.

Key Responsibilities:
  • Installation and Setup: Install and configure new arcade machines to meet the highest standards of quality and performance.
  • Maintenance: Perform routine maintenance to all machines, ensuring they are in optimal working condition.
  • Repairs: Diagnose and repair mechanical and electronic issues efficiently and effectively.
  • Technical Support: Provide on-site technical support to clients and customers, resolving issues promptly and professionally.
  • Inventory Management: Manage and document inventory of parts, ensuring accurate tracking and minimal downtime.
  • Customer Service: Interact professionally with clients and customers, providing exceptional service and support.
  • Compliance: Ensure all machines and installations comply with safety regulations and standards.
  • Reporting: Maintain detailed records of services performed, providing valuable insights for future improvements.
Benefits:
  • Company-provided vehicle for business use
  • Pension scheme for retirement planning
  • Designated parking for employees
  • Commission-based incentives for outstanding performance
  • Comprehensive healthcare package for employees and their families

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