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IT Field Services Specialist

2 months ago


London, Greater London, United Kingdom Hemmersbach UK Ltd Full time

Company Overview

Hemmersbach UK Ltd is a leading provider of IT infrastructure services, delivering solutions to top companies in the industry. Our team of experts is dedicated to providing exceptional support and services to our clients.

Job Summary

We are seeking a highly skilled IT Field Services Specialist to join our team in North London. As a key member of our team, you will be responsible for providing technical support and services to our clients, ensuring their IT infrastructure is running smoothly and efficiently.

Key Responsibilities

  • Provide technical support and services to clients, including break/fix support and maintenance
  • Diagnose and resolve technical issues using standard Windows-based applications and tools
  • Work independently and as part of a team to achieve goals and objectives
  • Participate in an on-call rota (optional) for additional overtime and standby

Requirements

  • Previous experience in the delivery of IT support services, ideally within the field
  • Diagnostic and support capabilities using standard Windows-based applications and tools
  • Confidence in addressing break/fix issues, typically supporting PCs, laptops, and MFP devices

What We Offer

  • A highly regarded team member within an exponentially growing international company
  • Variety: exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal, and language training
  • A support package that typically includes: pension, medical cash plan, company vehicle, fuel-card, Mobile phone, Laptop, and equipment, as well as additional co-funded benefits

How to Apply

Please send your CV, together with your availability to interview and salary expectations.