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Relief Manager for Country Houses
2 months ago
COUNTRY HOUSE RELIEF MANAGER
Location: Remote across 16 Country Houses in the UK
Contract: Permanent, Full Time
Salary: £32,000
Live in: Free live-in accommodation inclusive of all bills, 3 meals per day, Laundry & Free wifi
Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays Volunteer Day Group Life Assurance Cinema Discounts Online Shopping Discounts Cycle to work Scheme Discounted Gym Membership Virtual GP Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support on Mental Health, Relationships, Childcare and more Exclusive discounts on our holidays for you, your friends & family
Role Overview:
As a Relief Manager, you will oversee operations across our country houses, ensuring a seamless experience for guests on guided or self-guided tours. This position allows you to gain insights into all 16 of our Country Houses, covering for managers during their absences. Your responsibilities will include:
- Customer Service Excellence: Ensure the highest standards of service, prioritizing guest satisfaction at all times.
- Culinary Oversight: Manage the culinary team to deliver outstanding dining experiences while adhering to budgetary constraints.
- Front of House Management: Lead the front of house staff, maintaining impeccable standards in guest rooms and communal areas.
- Property Care and Maintenance: Work alongside the maintenance team to identify and resolve property issues promptly.
- Support from Central Functions: Utilize resources from our central teams for recruitment, occupancy management, Health & Safety compliance, purchasing, and reporting.
Candidate Profile:
We seek individuals with the following qualifications:
- A strong background in the Tourism or Hospitality sector, particularly in roles such as Hotel Manager, Country House Manager, or Hospitality Manager, demonstrating a successful track record.
- Flexibility to work varied hours, including evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified organization with over a century of experience in organizing walking holidays across the UK and beyond. We pride ourselves on our community-driven approach, with a dedicated team working remotely and in our country houses located in beautiful national parks.
Commitment to Equity and Diversity:
We are an equal opportunity employer, committed to creating a diverse environment. We encourage applications from all qualified individuals and provide reasonable adjustments for candidates with disabilities.
