Operational Change Manager

4 weeks ago

Coventry, Coventry, United Kingdom Capita Full time

About the Role

We are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As an Operational Change Manager, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating the progress of the change, and providing feedback to stakeholders.

Key Responsibilities

  • Perform complex activities and provide recommended solutions.
  • Develop and implement management plans, providing guidance to project teams in the development of change management plans and communications.
  • Work closely with stakeholders across the organisation to identify business change requirements and develop and implement solutions to meet those requirements.
  • Develop change management communication plans and implement effective training and development programs to support the adoption of business change initiatives.
  • Support the business/end users in identifying and qualifying business readiness criteria before managing them in readiness for implementation.
  • Identify stakeholders, ensuring their inclusion in stakeholder engagement plans, and provide regular updates on the progress of business change initiatives to key stakeholders.
  • Monitor and manage the risks associated with change initiatives, and ensure appropriate measures are in place to mitigate those risks.
  • Stay up to date with industry trends and best practices in business change management and apply this knowledge to continuously improve the organisation's change management capabilities.

About You

  • Strong understanding of business change management methodologies, tools, and techniques.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent stakeholder management skills, with the ability to build effective relationships at all levels of the organisation.
  • Excellent communication and presentation skills, with the ability to communicate complex information in a clear and concise manner to both technical and non-technical audiences.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks and issues.
  • Ability to work independently, and as part of a team, to deliver business change initiatives to the required quality standards.
  • Proactive, results-driven, and able to work to tight deadlines.
  • Strong leadership skills, with the ability to lead and motivate cross-functional teams.

About Capita | Transport For London (TFL)

We make journeys easier and safer. We're using technology and data to help more people move around London. Our teams are managing everything from a bus fleet of 9,300 vehicles to 402km of Tube network, the Santander Cycles and Cycleways to London's red route roads which includes 6,000 sets of traffic lights. Join us and discover better as you keep the capital moving.

What's in it for you?

  • A competitive basic salary.
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks...and plenty more.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • Work from Home (#LI-Remote).

  • Operational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As an Operational Change Manager, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating the progress of the change, and providing feedback to...

  • Operational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As an Operational Change Manager, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating the progress of the change, and providing feedback to...

  • Operational Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As a key member of our team, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating progress, and providing feedback to stakeholders.Key...

  • Operational Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As a key member of our team, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating progress, and providing feedback to stakeholders.Key...

  • Operational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As a key member of our team, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating progress, and providing feedback to stakeholders.Key...

  • Operational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to join our team at Capita | Transport For London (TFL). As a key member of our team, you will be responsible for leading and managing the successful delivery of business change initiatives, monitoring and evaluating progress, and providing feedback to stakeholders.Key...

  • Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    About the RoleWe are seeking a highly skilled Change Manager to join our team at Jaguar Land Rover. As a Change Manager, you will play a critical role in driving business transformation and delivering exceptional customer experiences.Key ResponsibilitiesContribute to and take responsibility for delivery of projects, proof of concept, pilots, launches and...

  • Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    About the RoleWe are seeking a highly skilled Change Manager to join our team at Jaguar Land Rover. As a Change Manager, you will play a critical role in driving business transformation and delivering exceptional customer experiences.Key ResponsibilitiesContribute to and take responsibility for delivery of projects, proof of concept, pilots, launches and...

  • Operational Change Manager

    2 weeks ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe're seeking a skilled Operational Change Manager to lead and manage the successful delivery of business change initiatives. As a key member of our team, you'll be responsible for monitoring and evaluating progress, providing feedback to stakeholders, and ensuring the successful implementation of change.Key ResponsibilitiesDevelop and...

  • Operational Change Manager

    1 week ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe're seeking a skilled Operational Change Manager to lead and manage the successful delivery of business change initiatives. This role involves monitoring and evaluating progress, providing feedback to stakeholders, and developing management plans to ensure effective change management.Key ResponsibilitiesDevelop and implement management plans...

  • Operational Change Manager

    7 days ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to lead and manage the successful delivery of business change initiatives at Capita, working closely with stakeholders across the organisation to identify business change requirements and develop and implement solutions to meet those requirements.Key ResponsibilitiesDevelop and implement...

  • Operational Change Manager

    1 week ago

    Coventry, Coventry, United Kingdom Capita Full time

    About the RoleWe are seeking an experienced Operational Change Manager to lead and manage the successful delivery of business change initiatives. The successful candidate will be responsible for monitoring and evaluating the progress of the change, and providing feedback to stakeholders.Key ResponsibilitiesDevelop and implement management plans to ensure the...

  • Transformational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    Lead Transformational Change and Process ImprovementsWe're seeking a skilled Change Lead to join our Service Experience team at Coventry Building Society. As a key member of our team, you'll lead transformational change and process improvements that enhance our exceptional customer service.Key Responsibilities:Develop and implement process improvements that...

  • Transformational Change Manager

    4 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    Lead Transformational Change and Process ImprovementsWe're seeking a skilled Change Lead to join our Service Experience team at Coventry Building Society. As a key member of our team, you'll lead transformational change and process improvements that enhance our exceptional customer service.Key Responsibilities:Develop and implement process improvements that...

  • Program Change Coordinator

    7 days ago

    Coventry, Coventry, United Kingdom LEAR CORPORATION Full time

    Driving the future of automotive.At Lear Corporation, we're shaping the next generation of in-vehicle experiences. As a Program Change Coordinator, you'll play a crucial role in driving change across our global operations.Take ownership of changes, from initial analysis and alignment to planning and delivery, engaging with cross-functional teams and...

  • Change Management Specialist

    2 weeks ago

    Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    Join Our Team as a Change ManagerIn a commercial role at Jaguar Land Rover, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability, and forward-thinking. You'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover,...

  • Change Management Specialist

    2 weeks ago

    Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    Join Our Team as a Change ManagerIn a commercial role at Jaguar Land Rover, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability, and forward-thinking. You'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover,...

  • Transformational Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    Lead Transformational Change and Process ImprovementsWe're seeking a skilled Change Lead to join our Service Experience team at Coventry Building Society. As a key member of our team, you'll lead transformational change and process improvements that enhance our exceptional customer service.Key Responsibilities:Develop and implement process improvements that...

  • Transformational Change Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    Lead Transformational Change and Process ImprovementsWe're seeking a skilled Change Lead to join our Service Experience team at Coventry Building Society. As a key member of our team, you'll lead transformational change and process improvements that enhance our exceptional customer service.Key Responsibilities:Develop and implement process improvements that...

  • Business Analysis and Change Management Specialist

    2 weeks ago

    Coventry, Coventry, United Kingdom Jaguar & Land Rove Full time

    Job Title: Business Analysis and Change ManagerAt Jaguar Land Rover, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Business Analysis and Change Manager, you'll play a critical role in driving this vision forward.Key Responsibilities:Contribute to the delivery of projects, proof of concept,...