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Medical Services Secretary
2 months ago
About the Role
The post holder will provide a comprehensive administrative and secretarial service to a multi-disciplinary team, including the management of information systems and the coordination of the clinical referral system.
Key Responsibilities
- Provide administrative support to the medical team, including managing information systems and coordinating clinical referrals.
- Develop and maintain effective relationships with colleagues and stakeholders to ensure seamless communication and collaboration.
- Ensure accurate and timely processing of administrative tasks, including data entry and record-keeping.
- Provide excellent customer service to patients, visitors, and staff, responding to queries and resolving issues in a professional and courteous manner.
- Contribute to the development and implementation of administrative procedures and policies to improve efficiency and effectiveness.
Requirements
- RSA3/SVQ3/NC in Secretarial Studies or equivalent.
- Proficient IT skills, including a working knowledge of Microsoft Office packages.
- Excellent organisation skills and the ability to prioritise and work on own initiative.
- Excellent oral and written communication skills.
- Ability to work under pressure and meet deadlines.
- Minimum requirement of two years secretarial experience in an equivalent position.
Desirable Qualifications and Experience
- Busy medical environment experience.
- Understanding of medical terminology.
- Evidence of effective team working and dealing with change.
- Audiotyping skills.
Contract Type and Location
This is a permanent, full-time position, working 37 hours per week, based in Medical Services within University Hospital Hairmyres.
Benefits
- A minimum of 27 days annual leave increasing with length of service.
- A minimum of 8 days of public holidays.
- Membership of NHS Pension Scheme, with life insurance benefits.
- Paid sick leave increasing with length of service.
- Occupational health services.
- Employee counselling services.
- Work-life Balance policies and procedures.
Further Information
For more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our website.
