Digital Service Delivery Manager

6 days ago

Exeter, Devon, United Kingdom Dorset Police Full time

About the Role:

We are seeking an experienced and successful leader and manager to join our team as a Digital Engagement Manager at Dorset Police. This is an exciting opportunity to be part of our ICT department and contribute to the delivery of our Managed Services across Devon & Cornwall and Dorset Police Forces.

About the Team:

The ICT Digital Engagement Team is responsible for the supply of ICT services through in-house resource and by third parties, managing contracts, setting commercial and performance targets, and ensuring performance delivery across the supplier remit. The team encompasses:

  • A Commercial Team with responsibility for procurement, contracts, licensing, and service management
  • A Business Partner Team with responsibility for customer service and stakeholder engagement
  • A Project Management Office with responsibility for resourcing and delivering major ICT changes

About You:

We are looking for an experienced and successful leader and manager who has broad all-round knowledge and experience of the Information, Communications, and Technology marketplace, including ICT business trends, technologies, and future developments. You will have strong analytical skills, a track record in delivering exceptional service covering a wide range of ICT technologies, and be great at collaborating, setting and managing expectations, and quickly building credibility and establishing good professional relationships across our Forces, suppliers, and partners.

What You'll Get:

If you join us, you will get access to:

  • A competitive salary with yearly increments
  • 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part-time workers)
  • Access to heavily subsidized gym membership that will provide you access to police site gyms throughout the counties
  • Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5)
  • Company sick pay
  • Competitive local government pension scheme
  • Job-related equipment, as required
  • Free onsite parking at many police sites throughout the counties
  • Access to Group insurance scheme (via salary sacrifice scheme)
  • Support networks, free Employees Assistance Programme, Occupational Health, and wellbeing services
  • Development and training opportunities
  • Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need
  • Flexitime, with the ability to undertake your hours flexibly and in line with business need
  • Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan)

Role Requirements:

The successful candidate will have:

  • Experience of dealing with suppliers and contracts
  • Strong analytical skills
  • A track record in delivering exceptional service covering a wide range of ICT technologies
  • Ability to collaborate, set and manage expectations, and quickly build credibility and establish good professional relationships across our Forces, suppliers, and partners

How to Apply:

To apply for this role, please click the 'apply' button below. You will then be taken to a registration page. Please complete this registration form to create an account, once created, you will be taken to the application. If you have previously created an account, please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. Once registered, you will have to complete an eligibility form to apply. If eligible, you will move to the application form stage where you will evidence your suitability for this post.

  • TB Delivery Manager

    3 days ago

    Exeter, Devon, United Kingdom Government Recruitment Service Full time

    Job Summary:The Government Recruitment Service is seeking an experienced and skilled Delivery Manager to lead the TB Customer Service Centre team in Exeter. As a key member of our team, you will be responsible for the day-to-day leadership and management of the delivery teams, ensuring the successful delivery of key targets and meeting the needs of policy...

  • TB Delivery Manager

    3 days ago

    Exeter, Devon, United Kingdom Government Recruitment Service Full time

    Job Summary:The Government Recruitment Service is seeking an experienced and skilled Delivery Manager to lead the TB Customer Service Centre team in Exeter. As a key member of our team, you will be responsible for the day-to-day leadership and management of the delivery teams, ensuring the successful delivery of key targets and meeting the needs of policy...

  • Digital Delivery Strategist

    2 weeks ago

    Exeter, Devon, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a digitally driven individual with a creative mindset and a passion for driving change to join our team on the South West Water framework. We are looking for someone who understands the power of digital tools, from field management and wearable technologies to 4D modeling and digital rehearsal facilitation. You will bridge the gap...

  • Digital Skills Trainer

    6 days ago

    Exeter, Devon, United Kingdom Devon & Somerset Fire & Rescue Service Full time

    About the Role:This is an exciting opportunity to join our Digital, Data and Technology department as a Digital Trainer. In this role, you will be at the forefront of our digital transformation journey, helping to drive digital proficiency across the Service.We are looking for an individual who is passionate about digital technologies and has a keen interest...

  • Digital Skills Trainer

    4 days ago

    Exeter, Devon, United Kingdom Devon & Somerset Fire & Rescue Service Full time

    About the Role:This is an exciting opportunity to join our Digital, Data and Technology department as a Digital Trainer. In this role, you will be at the forefront of our digital transformation journey, helping to drive digital proficiency across the Service.We are looking for an individual who is passionate about digital technologies and has a keen interest...

  • Digital Marketing Manager

    5 days ago

    Exeter, UK, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    Digital Marketing Manager (Paid Media)About our clientThey are a leading brand and marketing agency, serving clients both nationally and internationally from an office in the South West and a satellite office in London.In a rapidly changing world, they help brands create powerful communications that are impossible to ignore. They’re clients are ambitious...

  • Digital Marketing Manager

    3 days ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in paid media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Marketing Manager

    3 days ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in paid media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Engagement Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Dorset Police Full time

    About the RoleWe are seeking an experienced Digital Engagement Manager to join our team at Dorset Police. As a key member of our ICT department, you will play a crucial role in delivering our Managed Services across Devon & Cornwall and Dorset Police Forces.Key ResponsibilitiesManage the supply of ICT services through in-house resource and third-party...

  • Digital Transformation Lead

    2 days ago

    Exeter, Devon, United Kingdom MWH Treatment Full time

    About the RoleMWH Treatment is seeking a highly skilled and experienced Digital Delivery Lead to join our team on our South West Water framework. As a key member of our digital delivery team, you will play a crucial role in driving the adoption of digital technologies and processes across the region.Key ResponsibilitiesDevelop and implement a regional...

  • Digital Transformation Lead

    2 days ago

    Exeter, Devon, United Kingdom MWH Treatment Full time

    About the RoleMWH Treatment is seeking a highly skilled and experienced Digital Delivery Lead to join our team on our South West Water framework. As a key member of our digital delivery team, you will play a crucial role in driving the adoption of digital technologies and processes across the region.Key ResponsibilitiesDevelop and implement a regional...

  • Digital Marketing Manager

    14 hours ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in Paid Media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Marketing Manager

    12 hours ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in Paid Media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Marketing Manager

    4 days ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in Paid Media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Marketing Manager

    4 days ago

    Exeter, Devon, United Kingdom Your Digital Future Ltd | Digital Recruitment Specialists | BCorp Pending Certification Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Manager with a specialization in Paid Media to join our team at Your Digital Future Ltd. As a leading digital recruitment specialist and BCorp pending certification, we pride ourselves on helping ambitious businesses build the best brands possible.Key Responsibilities:Develop and implement paid...

  • Digital Engagement Manager

    13 hours ago

    Exeter, Devon, United Kingdom Dorset Police Full time

    About the RoleWe are seeking a highly skilled and experienced Digital Engagement Manager to join our team at Dorset Police. As a key member of our ICT department, you will play a crucial role in delivering our Managed Services across Devon & Cornwall and Dorset Police Forces.Key ResponsibilitiesManage the supply of ICT services through in-house resource and...

  • Digital Engagement Manager

    10 hours ago

    Exeter, Devon, United Kingdom Dorset Police Full time

    About the RoleWe are seeking a highly skilled and experienced Digital Engagement Manager to join our team at Dorset Police. As a key member of our ICT department, you will play a crucial role in delivering our Managed Services across Devon & Cornwall and Dorset Police Forces.Key ResponsibilitiesManage the supply of ICT services through in-house resource and...

  • Digital Innovation Business Analyst

    2 weeks ago

    Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleThe South Western Ambulance Service NHS Foundation Trust is seeking a highly skilled Digital Innovation Business Analyst to join our team. As a key member of our digital innovation programme, you will be responsible for delivering analytical work packages that support the Trust's digital transformation strategy.Key ResponsibilitiesBuild and...

  • Digital Engagement Manager

    7 days ago

    Exeter, Devon, United Kingdom Dorset Police Full time

    About the Role:We are seeking an experienced and successful leader and manager to join our team as a Digital Engagement Manager at Dorset Police. This is an exciting opportunity to be part of our ICT department and contribute to the delivery of our Managed Services across Devon & Cornwall and Dorset Police Forces.About the Team:The ICT Digital Engagement...

  • Digital Engagement Manager

    4 days ago

    Exeter, Devon, United Kingdom Dorset Police Full time

    About the Role:We are seeking an experienced and successful leader and manager to join our team as a Digital Engagement Manager at Dorset Police. This is an exciting opportunity to be part of our ICT department and contribute to the delivery of our Managed Services across Devon & Cornwall and Dorset Police Forces.About the Team:The ICT Digital Engagement...