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Reliability Engineer

2 months ago

Yeovil, Somerset, United Kingdom Education Horizons Full time
About the Role

We are seeking a highly skilled Reliability Engineer to join our IT Infrastructure team at Education Horizons. As a key member of our team, you will be responsible for driving improvements in automation and process control & monitoring to enhance quality and efficiency.

Key Responsibilities
  • Drive improvements in automation and process control & monitoring to improve quality and efficiency.
  • Ensure the stability and reliability of our IT infrastructure, including Microsoft Windows Server and Active Directory.
  • Install, operate, and tune Microsoft SQL Server to meet the needs of our business.
  • Provide expert-level support for Microsoft Office Products, including M365, and Web Services, including Microsoft IIS.
  • Develop a good understanding of network, firewall, and VPN technologies, as well as server, virtualisation, and storage technologies.
  • Implement security software, including Anti-Virus and Anti-Malware, and Microsoft Remote Desktop.
  • Familiarize yourself with AWS AppStream, RDS, EC2, and VPC, as well as school processes and procedures.
  • Work within the Education Horizons Information Security Management System and policies.
  • Ensure commercial acumen by accurately managing scopes, quotations, and delivery.
  • Familiarize yourself with service management processes and systems, particularly Salesforce Service Cloud and Atlassian.
What We Offer

We value output and impact over rules and policies. We offer a truly flexible working environment, where you can choose where and when you work, prioritizing output and impact over rules and policies.