Food and Beverage Manager
4 weeks ago
DoubleTree by Hilton Strathclyde is seeking a highly skilled and experienced Food and Beverage Manager to join our team. As a Food and Beverage Manager, you will be responsible for managing the operations of all Food and Beverage outlets to deliver an exceptional Guest and Member experience.
Key Responsibilities:- Manage all Food and Beverage Outlet operations
- Lead a team including two heads of department
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Willingness to develop team members and self
- Ambitious and hard working
- Able to work under pressure
- Passion for delivering exceptional levels of guest service all the time
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
DoubleTree by Hilton Strathclyde is a 4-star hotel located in the heart of the central belt, just 12 miles from Glasgow city center. Our hotel features modern amenities, including WiFi access and a large HDTV. We also have a Livingwell Health Club, featuring an extensive range of the latest fitness equipment, exercise classes, and an indoor pool. Visit our spa for beauty and relaxation treatments or unwind in the sauna, steam room, and whirlpool.
When you're feeling hungry, The Space is the place to be. Meet with friends and clients to grab a bite to eat or a Starbucks coffee, or make it a working lunch with our complimentary WiFi, mobile charging stations, Bluetooth connectivity, and TV stations. 24-hour room service is also available for the ultimate convenience.
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