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Family Store Collection and Delivery Coordinator
2 months ago
About The Salvation Army
The Salvation Army is a leading social service provider in New Zealand, with a mission to care for people, transform lives, and reform society.
Job Summary
We are seeking a highly skilled and motivated individual to join our team as a Family Store Collection and Delivery Coordinator. This is a critical role that requires excellent customer service, logistics, and communication skills.
Key Responsibilities
- Provide exceptional customer service to customers and donors, ensuring a positive experience that leads to repeat visits.
- Complete collections and deliveries of goods in accordance with a daily schedule, ensuring efficient and safe operations.
- Schedule and plan efficient routes to optimize processing operations in store, minimizing delays and maximizing productivity.
- Load, unload, and stack goods safely and appropriately, adhering to health and safety protocols.
- Conduct daily vehicle checks, ensuring the vehicle is maintained to a high standard and compliant with regulations.
- Contribute to general duties of the Family Stores as required, supporting the team to achieve desired outcomes and targets.
Person Specification
- Resilient, positive, and people-oriented team player with a natural ability to relate to people from diverse backgrounds.
- A full, current, clean New Zealand driver's license, class 1 (motor vehicle), and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential.
- Have a collaborative approach and be a team player, working closely with colleagues to achieve desired outcomes and targets.
- Physically fit and capable of regular heavy lifting, as this is a daily part of the role.
- Self-managing, able to keep to task and re-prioritize as required, while under pressure.
- Spatially aware with a quick thinking, logical, and problem-solving mindset.
- A clear communicator, both verbally and written.
- Capable of using various retail and communications technology.
- An ethical approach to working in a respectful, honest, and transparent way, building trust across the family stores, upholding the values of The Salvation Army.
- Be comfortable working within set procedures but able to apply sound judgment when initiative is required.
- Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check.
Our Offer to You
- A position within a long-standing, nationwide organization.
- Opportunities for growth and development.
- A varied and fast-paced role.
- An enthusiastic team of like-minded people.
- The chance to make a difference in your community.
- A friendly, fun team to work with.
- A set monthly roster with opportunities for extra hours from time to time.
- Free confidential counseling services to support your wellbeing.
- Subsidized flu vaccinations.
Candidates should be adaptable, energetic, self-motivated, and committed to our mission of 'caring for people, transforming lives, and reforming society'.
Hours of Work
This is a permanent role with 37.5 hours per week (Monday to Saturday). Please note, Family stores operate on public holidays.
The Starting Salary
The starting salary for this role will fall between $54,080 and $59,228 per annum (or an hourly rate of between $26.00 and $28.47).
