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Academic and Exams Coordinator
2 months ago
Transforming Education and Skills Development
About the Role:
We are seeking a highly motivated and detail-oriented professional to join our team at S Knights as an Academic and Exams Officer. This exciting opportunity will enable you to make a real difference in education and skills development by ensuring the smooth and efficient management of exam-related processes.
Key Responsibilities:
- Claims Processing: Oversee and monitor claim submissions for a diverse range of qualifications, coordinating with various awarding organisations and ensuring timely responses to External Quality Assurance (EQA) visits.
- External Quality Assurance (EQA) Visits: Take the lead in coordinating EQA visits, working closely with centres, quality teams, tutors, and internal quality assurers (IQAs) to ensure all requirements are met.
- Exam Coordination & Management: Oversee all exam-related activities, ensuring compliance with the Joint Council for Qualifications (JCQ) regulations and other awarding organisation rules.
- Complaints Management: Serve as the Complaints Officer, addressing and resolving issues in line with company policies to maintain high standards of service.
- Surveys & Feedback: Lead the collection and analysis of learner feedback, driving continuous improvement in service delivery.
- Data Management: Utilise Pellcomp (PICS) software and other learner management systems to manage and report on learner data, ensuring accuracy and compliance.
Requirements:
- Familiarity with Pellcomp (PICS) software and other learner management systems is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
About You:
We are looking for a proactive, detail-oriented professional with a passion for education and skills development. If you are a driven individual who is committed to delivering high-quality services, we would love to hear from you.
