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Customer Sales Representative

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time
Customer Sales Advisor Job Description

We are seeking a highly skilled Customer Sales Advisor to join our team at Square Peg Associates Ltd. As a Customer Sales Advisor, you will be responsible for providing exceptional customer service, product advice, and pricing and quotations to our valued customers.

Main Responsibilities:

  • Manage customer sales enquiries and respond to product, pricing, quotations, and delivery requests.
  • Provide excellent and communicative customer service to all customers and suppliers.
  • Build strong relationships with customers and suppliers through effective communication and rapport-building.
  • Process sales orders and quotations, and input accurate information into our in-house CRM system.
  • Liaise with internal departments and team members to assist in resolving queries.
  • Liaise with external suppliers, 3rd party haulage companies, and customers to ensure smooth operations.

Requirements:

  • High level of customer service skills.
  • Previous experience of producing quotes and sales orders.
  • Strong attention to detail.
  • Superb communication skills, with the ability to work under pressure and maintain an outstanding telephone manner.
  • Ability to build strong internal and external relationships and work in a fast-paced job role.

What We Offer:

A great place to work with friendly, hardworking staff, free car parking, and a modern office environment. A car owner/driver is preferred due to the location, unless easily accessible for you.