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Visitor Experience and Retail Assistant
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Front of House Visitor Ambassador
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our Front of House team as a Visitor Host. As a key member of our team, you will be responsible for delivering exceptional customer service to our visitors, providing engaging and informative guided tours, and promoting our public offers.
About You
To be successful in this role, you will have experience of working confidently under pressure in a customer-focused environment. You will be able to communicate clearly and effectively with visitors of all ages and nationalities, and be able to work independently as well as part of a team.
What We Offer
As an employer, we genuinely care about our employees' wellbeing and offer a range of benefits, including an excellent contributory pension scheme, 38 days of annual leave, and a comprehensive range of childcare services. We also offer family leave schemes, a cycle loan scheme, and discounted bus travel and Season Ticket travel loans.
Working Arrangements
This is a permanent post, working 16.75 hours per week, averaged across 2 weeks. The working days are: Week 1 - Wednesday, Friday, Saturday and Sunday, and Week 2 - Friday and Sunday.
