Product Quality Assurance Specialist

3 weeks ago


Doncaster, Doncaster, United Kingdom NEXT Full time

Location: Redhouse Regional Service Centre

Shift Schedule:

Wednesday to Saturday

Compensation: £12.32 per hour

Role Overview:

As a key member of our receiving warehouse team, you will uphold the standards of product care and ensure the integrity of our processes.

Your responsibilities will include:

  • Conducting thorough quality inspections of stock to confirm its suitability for sale and accurate documentation; reporting any discrepancies.
  • Managing the processing of damaged, used, and defective items with a focus on recovery.
  • Logging any fraudulent products in the system and escalating these cases to the fraud team for further investigation.
  • Paying meticulous attention to the inspection and repacking of products.
  • Communicating any issues related to product handling, packaging, and unresolved concerns to the site management.
  • Performing audits to identify opportunities for process and product care improvements.
  • Maintaining accurate departmental records and paperwork on a daily basis.

Candidate Profile:

  • Ability to make informed decisions based on available data.
  • Strong attention to detail in all aspects of the role.
  • Capability to work collaboratively within a team or independently.
  • Effective communication skills at all levels, fostering respect and credibility.
  • Proficient in Google Suite applications.
  • Flexibility regarding working hours and willingness to take on additional shifts.
  • Reliable and punctual.

Role Insights:

Understanding Product Recovery:

This aspect of the role entails:

  • Ensuring thorough inspections while meeting the demands of a production-focused warehouse.
  • Recovering stock to fulfill customer orders using specialized equipment and cleaning agents.
  • Verifying that goods are suitable for sale.
  • Recognizing commercial considerations and customer expectations.

Quality Control Inspector Responsibilities:

In this capacity, you will:

  • Represent the interests of the Product team, ensuring that delivered goods meet quality standards and align with approved samples.
  • Communicate unresolved issues to the PQC Manager for guidance on necessary actions.
  • Possess comprehensive knowledge of all product categories and communicate effectively with various departments.

Benefits:

  • 25% discount on all store and online items.
  • Up to 15% discount on branded products.
  • Discounts of up to 75% on branded and Next items in staff shops.
  • Complimentary on-site parking.
  • Access to affordable dining options.
  • Provision of free uniforms and safety equipment.
  • Eligibility for the Sharesave scheme.
  • Participation in regular incentives and initiatives from our Great Place to Work committee.
  • Access to medical support services, including Digital GP appointments through Digicare+.


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