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Regional Business Growth Manager

2 months ago

Lincoln, Lincolnshire, United Kingdom HomeLet Full time

Role Overview:

  • Accountable for driving expansion across all offerings within the designated territory, ensuring that business objectives are consistently achieved. This includes onboarding new clients by presenting our innovative solutions to letting agents throughout the UK.
  • Act as the representative for Let Alliance and HomeLet, establishing our position as the foremost authority in lettings, ensuring all clients feel appreciated through a solid communication strategy and reliable service delivery.
  • Foster and sustain positive relationships with clients in your region.
  • Exhibit a steady and sustained growth in sales of our primary product line across your client portfolio, contributing to the overall budget goals and demonstrating effective management of our agent network to drive sales.
  • Collaborate with marketing to create engaging and enjoyable methods to connect with customers, gather insights, reward their loyalty, and personalize interactions. Ensure clients feel valued, fostering a reciprocal appreciation for Let Alliance and HomeLet.
  • Champion change by addressing any challenges within our offerings or services, ensuring transparent communication and taking ownership of all issues until they are resolved.

Key Duties:

  • Develop a robust pipeline of agents with all sales opportunities clearly outlined.
  • Proactively enhance customer engagement.
  • Conduct all prospecting activities to approach and secure significant agents identified within the pipeline.
  • Identify business strategies to stimulate agency involvement and promote profitable growth opportunities.
  • Present the HomeLet and Let Alliance suite of products to clients.
  • Proactively nurture leads entering the business through the sales cycle, providing regular updates on progress.
  • Implement a comprehensive contact and sales strategy across assigned pipelines.
  • Coordinate appropriate sales training for all agents, ensuring effective implementation.
  • Demonstrate a clear vision to enhance value for both the business and our clients.
  • Responsible for reporting on pipeline advancements across all new agent activities, accurately reflecting all stages of the acquisition cycle.
  • Monitor and report on performance against pipeline targets and agents successfully onboarded.
  • Prepare proposals based on approved templates and pricing guidelines.
  • Collaborate closely with the New Agent team as new clients transition into your territory.
  • Seamlessly manage the agent handover process with the New Agent Administrator, ensuring all agent details and opportunities are effectively communicated to the relevant Client Development Manager.
  • Ensure the Fit for the Future proposition is fully integrated across the client base.
  • Build strong connections with key stakeholders within the business and clients.
  • Escalate significant risks and issues to the management team.
  • Ensure adherence to regulations and procedures as mandated by the FCA, staying informed of any changes in the regulatory landscape.
  • Take full responsibility for addressing complaints and concerns from new agents, investigating and resolving any queries raised.
  • Participate in team meetings across the UK regularly.
  • Attend national and regional industry events as necessary.
  • Exhibit a comprehensive understanding of current market dynamics within the lettings sector.
  • Regularly update competitor information and share insights with sales colleagues.
  • Accurately maintain the CRM system (Salesforce) to document activities and progress.
  • Take full ownership of personal performance and development, achieving all KPIs and sales targets set for the role.

Experience / Knowledge Required:

  • Demonstrated sales experience (minimum of 2 years).
  • Proven customer service expertise.
  • Experience working towards targets.
  • Proficient in using all office applications (Outlook/PowerPoint/Excel/Word).
  • Evidence of collaborating with internal and external stakeholders to achieve desired outcomes.

Additional Information:

  • Alongside a competitive salary, we provide a range of benefits including:
  • Generous holiday allowance with the option to purchase additional days.
  • Death in Service benefit equivalent to four times salary.
  • Company pension scheme.
  • Enhanced maternity and paternity leave packages.
  • A flexible benefits package allowing customization of your overall compensation.
  • Access to a benefits portal offering discounts on technology, entertainment, dining, travel, and more.
  • Referral programs.
  • Discounted rates on PIB products.
  • A comprehensive employee benefits and welfare package to assist with financial management, health screening, and more.
  • Opportunities for community engagement through volunteering days.
  • A wide range of discounts, including family passes for attractions and activities.

PIB is committed to fostering a culture of learning and development, offering professional study options and apprenticeships to support career advancement. We also encourage participation in community fundraising initiatives, with grants available for chosen charities. PIB Group is dedicated to minimizing its environmental impact through responsible practices and initiatives.

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