Dental Receptionist

2 weeks ago

Canterbury, Kent, United Kingdom PortmanDentex Full time
Job Title: Dental Receptionist

We are seeking a highly organized and customer-focused Dental Receptionist to join our team at PortmanDentex in Canterbury, Kent.

About the Role

This is a part-time opportunity for a fixed term of 9 months to cover maternity leave. The successful candidate will work 24 hours per week, typically Wednesday to Friday, 8:30am to 5:30pm.

Key Responsibilities
  • Provide exceptional patient care and ensure a warm and welcoming environment for all visitors.
  • Manage front desk operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
  • Collaborate with the dental team to ensure seamless communication and efficient workflow.
  • Contribute to the overall success of the practice by maintaining a high level of organization and attention to detail.
Requirements
  • Previous experience in a front-of-house or reception role, preferably in a dental or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
  • A positive attitude, empathy, and a high level of motivation to deliver exceptional patient care.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer
  • A competitive salary and benefits package, including a bonus scheme based on practice performance.
  • Additional special days off, including your birthday, and the opportunity to purchase up to 3 additional annual leave days.
  • Enhanced maternity and paternity leave, life assurance, and a contributory pension scheme.
  • Employee Assistance Programme, providing 24/7 confidential helpline and counselling services, plus 24/7 GP access.

We are an equal opportunities employer and value diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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