Membership Operations Leader

2 months ago


London, Greater London, United Kingdom Virgin Active Full time

Position Overview:
A leading fitness organization is in search of a Membership Operations Leader to manage their Front of House and Membership teams across their facilities.

Key Responsibilities:
The selected candidate will be tasked with enhancing membership performance, generating precise sales analytics, and fostering partnerships with local enterprises to boost corporate membership enrollments.

Moreover, they will prioritize mentoring the Front of House team to ensure exceptional levels of member satisfaction and retention.

Qualifications:
The ideal applicant will possess a robust operational grasp of running a subscription-based model, experience in achieving financial objectives, and a proven history in team leadership.

Additionally, they should demonstrate strong numerical aptitude, proficiency in budget oversight, and an unwavering commitment to customer service excellence.

This position offers a thrilling opportunity for a seasoned leader eager to embrace greater responsibilities and advance within the organization.



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