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Associate Director of BPO Services

2 months ago

London, Greater London, United Kingdom ACT London Full time
Job Title: Associate Director of BPO Services

ACT London is seeking an experienced Associate Director to join our team in Mayfair, London. As a key member of our BPO services team, you will be responsible for managing and developing our portfolio of clients, including preparing financial statements, VAT and tax returns, consolidated financial statements, management accounts, and regulatory reporting.

Key Responsibilities:

  • Manage and develop own portfolio of clients, including preparing financial statements, VAT and tax returns, consolidated financial statements, management accounts, and regulatory reporting.
  • Further develop, mentor, and manage onshore and offshore teams into more effective and efficient BPO service providers, including planning and monitoring work and resources within agreed budgets.
  • Regularly review work for quality and compliance.
  • Lead on developing excellent client service and relationships with clients.
  • Awareness of clients' affairs and opportunities to provide value-added services.
  • Build knowledge and awareness of all aspects of the firm's service to help identify opportunities to up-sell and cross-sell services to clients.
  • Respond quickly to, as well as anticipate, client requests/needs, keep clients informed of progress in relation to all aspects of the service provided, and maintain regular contact with clients.
  • Liaise with HMRC, clients, banks, and other professionals.
  • Ensure that the firm's quality control procedures are adhered to.
  • Identify risk and technical matters, while exercising judgment within agreed parameters.
  • Must provide overall compliance and technical support on client matters.
  • Manage WIP and Billing process.

Requirements:

  • At least 15 years' experience in a BIG4 Accountancy firm with most recent experience in BPO services.
  • Qualified accountant (FCA/FCCA).
  • Extensive multi-disciplinary management accounting knowledge, corporation tax, FCA, and other regulatory reporting experience.
  • Experience of supervising teams.
  • IFRS/UK GAAP knowledge.
  • Fluent English and at least 1 of the major European languages (Italian, Spanish, French, German, Portuguese) preferably Italian.
  • External audit experience.
  • Excellent working knowledge of Microsoft Office Suite, Onesource Tax, Sage Tax, and IRIS Business Tax.
  • Excellent working knowledge of IRIS, SAGE, SAP, and XERO accounting packages.

Competencies:

  • Strong entrepreneurial mindset.
  • Project management experience ideal.
  • Refined interpersonal skills, with the ability to form good working relationships with key clients, investors, and other parties including UHNWI, celebrities, and peers.