Infrastructure Support Analyst

3 weeks ago


London, Greater London, United Kingdom Southbank Centre Full time

Position Overview: Technical Analyst - Server & Cloud Technologies

We are seeking a dedicated Technical Analyst to enhance our IT department's capabilities on a full-time, permanent basis.

As a vital member of the Infrastructure and Operations team, you will report directly to the Infrastructure Lead and play a key role in the effective management, support, and enhancement of the digital infrastructure at Southbank Centre.

Your primary responsibilities will involve providing comprehensive infrastructure support for both our on-premise and cloud systems. This includes, but is not limited to, Virtualization, Storage solutions, Backup strategies, and Cloud services.

We are embarking on a significant upgrade initiative that will offer opportunities for you to engage in the design, implementation, and ongoing support of new systems.

About Southbank Centre:

Southbank Centre is recognized as Europe's largest arts center and ranks among the top five visitor attractions in the UK. Our location is at the heart of London's vibrant cultural scene.

We are committed to diversity and inclusion, believing that a varied workforce enhances our relevance and effectiveness. We encourage applications from individuals of diverse backgrounds, including those who are D/deaf or disabled.

Our Mission:

At Southbank Centre, we strive to provide exceptional artistic experiences for all. Through art, we create opportunities for shared cultural encounters, allowing our visitors to connect, reflect, and discover new perspectives.

Core Values:

  • Creating Inclusive Spaces: We prioritize respect, safety, and belonging, fostering a compassionate environment for all.
  • Collaborative Experiences: We value the contributions of every team member in creating memorable artistic moments.
  • Encouraging Innovation: We embrace diverse viewpoints and constructive dialogue to inspire growth and creativity.

Benefits:

  • A minimum of 5% employer pension contribution, increasing based on your contributions.
  • 28 days of annual leave, plus bank holidays (pro-rata for part-time roles).
  • Hybrid working model, allowing flexibility between office and home.
  • Enhanced sick leave and family leave benefits.
  • Discounts at onsite retail and dining options.
  • Access to exclusive staff ticket offers for events.
  • Complimentary entry to the Hayward Gallery and other partner organizations.
  • Wellness initiatives, including free yoga sessions.
  • Confidential emotional support through a 24/7 Employee Assistance Programme.
  • Season ticket loans and a cycle-to-work scheme.


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