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Patient Transport Operations Manager
2 months ago
Job Summary:
This position will be responsible for the day-to-day delivery of patient transport services to patients, ensuring a high level of safety, comfort, and care.
Key Responsibilities:
- Lead a team of staff to develop knowledge and skills to deliver a first-class patient transport service.
- Manage and recruit staff to meet the needs of the patient transport service.
- Develop and implement operational processes and systems to improve efficiency and effectiveness.
- Collaborate with internal and external stakeholders to achieve positive outcomes.
- Ensure compliance with regulations and standards, including those set by the Care Quality Commission (CQC).
- Develop and maintain a working knowledge of process mapping and staff change management.
- Utilize computerized systems and PC-based facilities, such as spreadsheets and databases, to support operational activities.
Requirements:
- Experience in patient transport or a similar environment.
- Previous experience in a management position.
- Experience in staff change management and process mapping.
- Up-to-date ambulance qualification (FREC 4 minimum) with demonstrable experience.
- Working knowledge of regulations and CQC.
About Blue Arrow Lewisham:
Blue Arrow Lewisham is a leading provider of recruitment services, committed to helping individuals find great work opportunities. We pride ourselves on our Disability Confident Employer status and our commitment to diversity and inclusion.
