Sales Support Coordinator

4 weeks ago

Sheffield, Sheffield, United Kingdom Westfield Health Full time

Sales Support Coordinator

Location Hybrid

Opportunity Full Time, Permanent

The Sales Support Coordinator plays a vital role within the Sales Division, delivering exceptional administrative assistance to our Sales Team and corporate clients.

At Westfield Health, we are committed to enhancing the quality of life for our customers. The Sales Support Coordinator aids in this mission by ensuring that both our clients and Health & Wellbeing consultants receive comprehensive support throughout the sales journey, fostering strong and progressive relationships.

We proudly embrace diversity and encourage applications from individuals of all backgrounds and experience levels.

As a Disability Confident Committed employer, we invite candidates who identify as such to indicate this during the application process.

Role Overview

The Sales Support Coordinator is essential in providing top-tier administrative assistance to our Sales Team and corporate clientele.

Key Responsibilities:

  • Proactively advocate for Westfield Health and Wellbeing offerings
  • Prepare detailed quotations upon request, collaborating with the Health and Wellbeing consultant and the client
  • Facilitate the onboarding of corporate accounts to ensure a seamless customer experience
  • Address customer inquiries via phone and email, coordinating with internal departments as necessary

Candidate Profile

Education and Qualifications

  • GCSEs in Maths and English at grade C or above, or equivalent qualifications

Experience

  • Proven experience in an administrative support role within a sales context
  • Experience engaging with corporate clients and commercial stakeholders
  • Ability to cultivate strong, trusted relationships with a diverse range of clients and colleagues
  • Proficient in delivering exceptional internal and external customer service

Skills

  • Proficient in IT, including office software and remote communication platforms (e.g., MS Teams, Zoom)
  • Excellent verbal and written communication skills
  • Strong organizational abilities with a proactive approach to managing various inquiries and meeting deadlines
  • Attention to detail and accuracy in providing and communicating detailed product and management information
  • A positive and adaptable attitude towards change, with a passion for customer service and a results-driven mindset
  • Accountability for personal performance and ongoing development
  • A collaborative team player who thrives in a team-oriented environment
  • Energetic and self-motivated, with a focus on excellence, continuous improvement, and innovation

Our Commitment

At Westfield Health, we are dedicated to inspiring and empowering our colleagues to excel. We believe our people are our greatest asset, and by hiring individuals who embody our values, we strive to deliver an outstanding experience for both our colleagues and customers. Our commitment to fostering a workplace where everyone feels connected, valued, and supported is reflected in our achievement of the prestigious Investors in People Gold accreditation.

Values

  • We care
  • We collaborate
  • We innovate
  • We take ownership

Benefits

Westfield Health offers a comprehensive benefits package to our colleagues. We believe that treating our team well leads to satisfied employees, which in turn results in happy customers.

Enjoy access to personal Health Cash Plan and Private Medical Insurance policies, ensuring you are well cared for regarding essential healthcare needs.

Take advantage of our internal wellbeing initiatives, including free access to our Active Space, which features onsite gym facilities and on-demand classes available through our Wellbeing app. Utilize our Wellbeing Room and participate in Yoga and Pilates classes to relax and recharge.

Our annual bonus scheme recognizes the collective efforts of our team. We offer flexible working arrangements to support a healthy work-life balance, along with incremental annual leave and service awards for long-serving colleagues.

Application Process

The selection process will include a Competency Based Interview, where candidates will be asked to provide specific examples demonstrating the Skills and Values we seek for this role.

If you possess the skills and values required for this position, we encourage you to submit your CV detailing your relevant experience.

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