Process Improvement Specialist
1 week ago
Your primary responsibility will be to lead end-to-end process improvement projects, deploying a CI structured approach to simplify and standardize business processes and improve business outcomes.
Key Responsibilities:
* Lead end-to-end process improvement projects, deploying a CI structured approach
* Define and agree the approach, scope, and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members
* Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary
* Design and lead engaging cross-functional workshops as required
* Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritization
* Re/Design end-to-end processes and define requirements to deliver the desired business outcome
* Analyze costs and benefits of proposed changes to the business process to determine their overall impact on the organization
* Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager
* Guide and manage the work of Business Process Analysts assigned to improvement reviews
* Design, implement, and monitor process performance goals and measures, supporting Business Process Owners to track benefits realization
* Prepare and deliver progress and management reporting as required
* Partner with the IT and functional teams to identify automation candidates
* Work with other Business Process Specialists ensuring cross-functional process issues are understood collectively
* Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed
Requirements:
* Graduate degree, or equivalent professional certification
* Lean Six Sigma Green Belt/Black Belt or similar
* Good understanding of project delivery methodologies (e.g., Prince, Agile & Scrum)
* Excellent stakeholder management skills and experience of effectively engaging to drive change
* Substantial practical business experience with proven background in delivering value through process standardization and optimization
* Excellent analytical and conceptual thinking skills
* Ability to assess process performance and promote data-led decision making
* Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business
* Experience in leading and facilitating multi-disciplinary workshops
We offer a competitive salary between £70-75k, an excellent benefits package, including bonus, pension, and HC. If you are a motivated and experienced Process Improvement Specialist looking to drive business improvement and growth, please apply for this exciting opportunity."
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