Service Technician

6 hours ago


Carmarthen, Carmarthenshire, United Kingdom Johnson Controls International Full time
{"title": "Service Engineer", "description": "Join Our Team of Experts

We are seeking a highly skilled Service Engineer to join our team at Johnson Controls International. As a Service Engineer, you will play a critical role in ensuring the smooth operation of our Fire and Security systems.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, establishing and maintaining effective relationships.
  • Service Fire and Security systems to relevant industry standards, ensuring exceptional technical knowledge and problem-solving skills.
  • Identify and rectify problems before they occur, utilizing your ability to work safely and responsibly.
  • Manage your time efficiently, prioritizing jobs correctly and completing Engineer work reports and handover certificates as required.

Requirements:

  • Experience within the Fire and Security industry.
  • Valid driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

What We Offer:

  • Competitive basic salary with excellent additional earnings potential.
  • Overtime averaging 450 hours per year.
  • Generous callout payments.
  • Travel Time averaging 3% of basic salary.
  • Engineering Commission scheme averaging 7% of basic salary.
  • Sales referral incentive scheme.
  • Pension matching up to 7%.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools, and ongoing training provided.
  • Industry-leading Health & Safety and employee assistance program.
  • Career progression opportunities.
  • Staff referral scheme up to £2,000.
  • Rewards & recognition programs.
", "lang_code": "en-US"}

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