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Technical Support Consultant

3 months ago

Bicester, Oxfordshire, United Kingdom Humand Talent Full time
Position Overview

Join Our Team: Technical Support Consultant

Are you passionate about technology and enjoy assisting others? Humand Talent is seeking a dedicated Technical Support Consultant to enhance our team and contribute to our mission of delivering exceptional service.

What We Offer:

  • Attractive Compensation: Competitive salary range.
  • Comprehensive Benefits: Includes pension plan and complimentary on-site parking.
  • Work-Life Harmony: Standard working hours from Monday to Friday.

Core Responsibilities:

  • Client Assistance: Deliver outstanding technical support to our clientele.
  • Issue Resolution: Address and resolve hardware, software, and network challenges.
  • Infrastructure Management: Oversee the installation and upkeep of IT systems, including desktop setups and network configurations.
  • Web and E-commerce Oversight: Manage website operations and e-commerce platforms.

Required Qualifications:

  • Educational Background: Minimum of 5 GCSEs, including English and Mathematics (Computer Science and Physics are advantageous).
  • Driving Credentials: A valid UK Driving Licence is essential.

Desired Skills and Experience:

  • Technical Knowledge: Prior experience in IT services and first-level support is preferred.
  • Proficient in Technology: Familiarity with Windows 10, MS365, macOS, and web development tools.
  • Analytical Skills: Strong problem-solving and diagnostic abilities.
  • Communication Skills: Excellent interpersonal skills to foster client relationships.

Personal Qualities:

  • Professional demeanor and approachability.
  • Self-motivated and disciplined work ethic.
  • Attention to detail and organizational skills.
  • Enthusiastic and sociable personality.

Commitment to Diversity: Humand Talent is dedicated to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and do not discriminate based on any protected characteristic.

Explore Your Potential This is an excellent opportunity to grow your career in a supportive and innovative environment where your expertise will be recognized and valued.

Relevant Keywords: IT Support Consultant, Helpdesk Specialist, IT Support Technician, Support Analyst, Desktop Support Specialist, IT Service Desk Consultant, Technical Support Engineer, Systems Administrator, Network Support Specialist.