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Digital Video Technician
2 months ago
We are seeking a highly skilled Digital Video Technician to join our team at Dreamtek Limited. As a key member of our Technical Production Onsite team, you will play a crucial role in supporting and producing live event production, utilizing live streaming equipment, vision mixing, and audio mixing.
Key Responsibilities- Operate, monitor, and maintain professional video, lighting, audio, and VC equipment
- Coordinate crew and equipment as needed
- Transport and set up video, lighting, and audio equipment as required
- Communicate effectively with the Technical Producer and Service Owner, as well as explain our services to technical and non-technical internal events hosts and clients
- Support Executive-level events by providing meeting kick-offs and in-room technical support
- Utilize internal video conferencing products and Zoom
- Swap equipment as needed to maintain service levels, in partnership with venue maintenance technicians
- Troubleshoot as needed to satisfy the end user's needs and escalate if necessary
- Assist staff with pulling, staging, and striking audio/visual equipment for events
- Maintain physical inventory in dedicated venue locations
- Take on tasks in special projects or assignments provided by your Lead or Supervisor and execute them within the given timeline
- Create and execute a technical run of show and revise it as appropriate to meet changing needs and event scope
- Keep the Onsite Production Supervisor and Lead Technician well informed of the status of event support efforts and serve as a liaison between technical staff and clients
- Contribute to and abide by SOP documents, complete detailed event reporting, and utilize the event ticketing system
- Own the technical support lifecycle and be responsible for managing technical risks throughout support planning and delivery
- Consistently deliver high-quality services to our internal partners and clients
- Facilitate team and client meetings effectively
- Resolve and/or escalate issues in a timely fashion
- Ability to communicate difficult/sensitive information tactfully
- Proactively keep up to speed with the latest standards and event technology
- Ability to operate equipment to support Video Conferencing, Audio Conferencing, Local Audio Reinforcement, Video Technologies (including projection, video walls, vision mixing, and formatting)
- Excellent interpersonal skills, including relationship building and collaboration within a global cross-functional team
- Ability to take direction well
- Strong self-starter who can demonstrate and be open to learning
- Organized
- In-depth understanding of live streaming products and services
- Familiarity with broadcast solutions and cloud-based vision mixing technologies
- Experience working within a tech company and/or customer-facing role is a plus
- Understands the benefits of various event formats (e.g. Town Hall, Broadcast, Training, Q&A, etc.) as well as how to execute these formats flawlessly
- 2-4 years of professional technical event production experience
- Capable of reading and understanding AV system diagrams
Dreamtek Limited is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. We are a wholly owned subsidiary of System One Services and are committed to providing high-quality services to our internal partners and clients.
We believe in embracing diversity in all its forms to help create an all-inclusive environment. Our culture is integral to how we operate, and we believe it is the foundation that supports greater innovation and creativity, not only for Dreamtek but also for all our clients.
We are an equal opportunities employer and welcome applications from all qualified candidates. We do not discriminate on the basis of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
