Amazon Logistics Team Supervisor

4 weeks ago


Banbury, Oxfordshire, United Kingdom Amazon UK Services Ltd. Full time
Operations Supervisor at Amazon UK Services Ltd.
  • Oversee and evaluate workflow processes, monitor performance metrics, and relay essential shift updates to frontline leadership to ensure operational success.
  • Guide and mentor team members to provide exceptional service while supervising their daily responsibilities.
  • Assist the Shift/Area Manager with initiatives aimed at enhancing processes, fostering a safe work environment, and boosting employee engagement.
  • Collaborate with various departments to develop solutions addressing common challenges or support requirements in critical performance areas.
  • Leverage data analysis to uncover opportunities for improving safety, quality, and efficiency.
A typical day in this role

As an Operations Supervisor, you will be stationed at one of our operational facilities.

Participate in pre-shift briefings with your team and ensure adherence to safety protocols, quality standards, and the day's priority objectives.

You will escalate any concerns to your manager, but at times, you may be the most senior person on duty, providing guidance to your team to ensure task completion.

About the team

Amazon Logistics is responsible for the 'last mile' delivery operations in collaboration with third-party distribution partners.

Our mission is to ensure a seamless delivery experience for our customers.

We primarily focus on operational activities, with shifts available around the clock in most locations.

BASIC QUALIFICATIONS
  • Advanced proficiency in the local language, both written and spoken.
  • Experience in data analytics and utilizing metrics to identify issues.
  • Proficient in the MS Office suite (Word, Excel, Outlook) in a professional setting.
PREFERRED QUALIFICATIONS
  • Experience in stakeholder management, including the ability to build and maintain professional relationships.
  • Background in an operational setting, such as logistics, retail, hospitality, or customer service.
  • Upper intermediate proficiency in English.


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