Operations Manager

3 weeks ago


Coventry, Coventry, United Kingdom Citizen Housing Full time
Job Title: Operations Manager

We are seeking an experienced Operations Manager to join our team at Citizen Housing. As an Operations Manager, you will be responsible for the delivery of responsive repairs and maintenance works across our property portfolio.

Key Responsibilities:
  • Manage the day-to-day activity of Trade Supervisors and Trade Engineers
  • Ensure the timely, cost-efficient delivery of customer-focused services
  • Monitor and deliver against customer, commercial, and internal operational KPIs
  • Ensure works are undertaken to required designs, specifications, standards, CDM regulations, and HSQE requirements
  • Produce business cases, tender returns, and pricing information for internal and external business opportunities
Requirements:
  • Proven experience of working within an organisation delivering maintenance and building services
  • Experience of managing and inspiring a team to deliver high-quality services and meeting operational and financial targets
  • Knowledge of health and safety legislation and good practice
  • Competent in budget setting and monitoring
  • Ability to lead and motivate teams of skilled, trade-based employees and supervisory staff
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Collaborative and supportive work environment
  • Recognition and reward for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today.



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