Operational Manager

3 weeks ago


Coventry, Coventry, United Kingdom Next-Link Full time

Job Title: Head of Operations

About the Role:

We are seeking an experienced professional to lead our operations team, responsible for delivering complex event plans, managing direct reports, and ensuring the smooth execution of events across the UK.

Key Responsibilities:

  1. Manage and develop the operations team, ensuring they receive feedback and coaching to improve performance.
  2. Lead all service lines, including event traffic management, security, and crowd management.
  3. Develop and implement operational plans, including risk assessments, traffic management, and crowd management plans.
  4. Work closely with other function heads to anticipate future operational needs and manage resources efficiently.
  5. Manage company equipment, stock, vehicles, and uniforms across the UK.

Requirements:

  • 5 years experience in operational/events environment.
  • Proficient in MS applications and able to produce high-quality documents.
  • 5 years experience in management with a proven track record of effective coaching and mentoring.
  • Must live within daily commutable distance of Coventry Head Office.
  • Must hold UK Driving Licence and have extensive UK travel.
  • L4 Spectator Safety and SIA DS licenses desirable.

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