Operations Assistant

1 week ago


Crawley, West Sussex, United Kingdom Reed Full time

Job Summary:

We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at Reed. As a Sales Operations Coordinator, you will play a critical role in ensuring the smooth operation of our sales processes.

Key Responsibilities:

  • Order Processing: Process inbound orders from the Sales and Project Teams efficiently, ensuring accuracy and compliance with our operations processes.
  • Customer Service: Manage customer order reports and assist with logistical requirements as needed, providing exceptional customer service and support.
  • Supply Chain Management: Maintain the Backorder Report and ensure operations processes are compliant and aligned with the rest of the business, optimizing supply chain management and reducing delays.
  • Supplier Management: Request and analyze Supplier Shipment and Order Reports to optimize supply chain management, build strong relationships with suppliers, and negotiate favorable terms.
  • International Shipping: Support international shipments, including the setup of IOR agents, determining the best customs routes, and managing the clearance process, ensuring seamless and efficient international shipping.

Requirements:

  • Experience: Proven experience in operations, sales support, or a similar role, with a strong understanding of sales processes and operations.
  • Communication Skills: Strong communication skills and the ability to work under pressure, with excellent attention to detail and a commitment to process compliance.
  • Knowledge: Knowledge of international shipping, customs clearance, and IOR processes is beneficial but not essential, with a strong understanding of financial implications of purchasing and managing supplier relationships effectively.

What We Offer:

As a Sales Operations Coordinator at Reed, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package, and the chance to develop your skills and career in a supportive and collaborative team.



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