Event Coordinator

2 months ago

Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time

About the Role

The Yorkshire Agricultural Society is seeking a highly skilled and experienced Event Coordinator to join our team at Pavilions of Harrogate. As an Event Coordinator, you will play a crucial role in ensuring the success of our events, providing exceptional customer service, and working closely with our operations team to deliver safe and successful events.

Key Responsibilities

  • Prepare the venue for events, including setting up stages, furniture, and equipment.
  • Liaise with internal and external teams, including electricians, plumbers, car parking attendants, cleaners, and caterers.
  • Support clients and guests in every aspect of running events, from preparation to breakdown.
  • Answer client and visitor requests in a polite, confident, and efficient professional manner.
  • Deal effectively with any complaints and handle matters with a fair and even response.
  • Communicate and feedback to team members during shift changes and post-shows on all aspects of the events.
  • Clean and clear spaces, including hands-on tasks.
  • Responsible for the security of the buildings and grounds when opening and locking up.
  • Monitor and manage contractors directly employed and assist with clients' sub-contractors.

Requirements

  • Experience in a similar front-of-house events environment.
  • Excellent communication skills, both written and face-to-face.
  • Able to deliver a high level of customer service.
  • Flexibility in approach, including evening and weekend work.
  • Excellent organisational skills and attention to detail.
  • The ability to think on your feet, use your initiative, and problem-solve.
  • Some knowledge of the technical aspects of event production would be useful.
  • Some experience of operational health and safety.

Qualifications/Training

  • An Event Management related qualification would be useful but not essential.
  • A First Aid Qualification would be useful but not essential.
  • A Health & Safety Qualification, e.g. IOSH, NEBOSH would be useful but not essential.
  • Personal licence holder.
  • Fire Safety Training.
  • Manual Handling.
  • Driving Licence essential.
  • An understanding of electrics or electrical safety would be useful.

Special Requirements

  • Weekend, Evening, and Bank Holiday working.
  • Lone Working.

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