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Client Support Specialist

2 months ago

Gateshead, Gateshead, United Kingdom Whistl Full time
Client Support SpecialistPrimary Duties
  • Address client inquiries and issues with professionalism and care.
  • Facilitate payment transactions via telephone.
  • Assist clients in establishing payment arrangements.
  • Maintain and update client accounts while resolving any questions promptly.
  • Examine client data in accordance with organizational protocols.
  • Adhere to company policies and procedures.
Work Schedule

This is a full-time role, requiring 40 hours each week.

Shifts: Flexible schedule from Monday to Friday, operating between 8:00 AM and 8:00 PM, with occasional Saturday shifts from 10:00 AM to 2:00 PM.

Perks and Benefits
  • 31 days of annual leave
  • Access to a comprehensive employee benefits and rewards platform
  • Long service incentives
  • Health cash plan
  • Life insurance coverage
  • Career advancement opportunities
  • Employee Assistance Program
  • Additional benefits from a reputable organization