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Internal Sales Team Leader

2 months ago

OldburyonSevern, South Gloucestershire, United Kingdom Discovery Full time

Company Overview

Flowtech is a leading distributor in the hydraulic, pneumatic, industrial, and process sectors, offering a wide range of products and technical services.

About the Role

We are seeking an ambitious and hardworking individual to join our team as an Internal Team Leader during this exciting time of growth.

Purpose of the Role

To drive and deliver profitable sales by maximizing every opportunity that comes into the business, leading, inspiring, and managing a team of regional internal team sales representatives to achieve success.

Key Responsibilities

  • Team Leadership: Act as the first port of call for Internal Sales Support Team members with responsibility for Sales, Customer Service, and Technical functions.
  • Sales Practice: Instill and lead by example a set of good sales disciplines to fit in with a strong sales ethos.
  • Opportunity Qualification: Coach team members to effectively quote potential opportunities.
  • Commercial Mindset: Instill a focus on qualification, upselling, cross-selling, and development of the Flowtech brand.
  • Sales Leadership: Direct activity across sales, customer service, and technical functions to meet targets and inspire commercial success.
  • Process Improvement: Identify and promote opportunities to enhance internal processes.
  • Performance Reporting: Produce and utilize reports to increase team performance and achieve KPIs.
  • Customer Engagement: Work closely with Customer Services to improve satisfaction and lead by example in delivering exceptional service.
  • Sales Analytics: Use analytics to highlight sales opportunities and ensure follow-up.
  • Collaboration: Engage cross-functionally to drive beneficial outcomes for the business.
  • Personal Development: Create and implement personal development plans for each team member.

Requirements

  • Minimum of 5 years' sales experience, including a minimum of 2 years in a leadership role.
  • Good understanding of recognized sales disciplines and sales ethos and their practical application.
  • Excellent and proven people management skills.
  • Strong commercial acumen.
  • Excellent rapport building and listening skills.
  • Highly organized and efficient.
  • Strong questioning and qualifying skills.
  • Excellent interpersonal skills.
  • Comfortable talking to customers.
  • Resilient and tenacious.
  • Experience in fluid power would be desirable but is not essential.