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London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Operations Coordinator
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London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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London, Greater London, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Resource Coordinator
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Customer Service Supervisor
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Customer Service Supervisor
2 months ago
Company Overview
First Call Contract Services is a well-established company that offers a supportive and team-focused work environment with a friendly atmosphere.
Job Summary
We are seeking a highly motivated and organized Sales Office Manager to oversee the telesales operations within our company.
Key Responsibilities
As a Sales Office Manager, you will play a crucial role in ensuring the smooth functioning of the telesales team and supporting the growth of our business.
- Oversee the daily operations of the telesales team, including sales performance, customer service, and team productivity.
- Develop and implement strategies to improve sales performance and customer satisfaction.
- Collaborate with the sales team to identify areas for improvement and implement changes.
- Provide coaching and training to sales team members to enhance their skills and knowledge.
- Monitor and analyze sales data to inform business decisions.
Requirements
To be successful in this role, you will need:
- Proven experience in sales management or a related field.
- Excellent communication and leadership skills.
- Ability to analyze data and make informed business decisions.
- Strong problem-solving and organizational skills.
What We Offer
As a Sales Office Manager at First Call Contract Services, you will have the opportunity to work in a dynamic and supportive environment with a friendly atmosphere.