Shop Administrator Assistant

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom The Isaiah Project Full time

Job Opportunity

The Isaiah Project is seeking a highly organized and customer-focused individual to join our team as a Shop Administrator. This part-time role will play a vital part in the everyday running of our charity shops, ensuring excellent customer service and supporting the shop manager in maintaining a well-organized and efficient store environment.

Key Responsibilities

  1. Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner
  2. Assist in the day-to-day management of the shop, including maintaining stock levels, organizing collections and deliveries, and scheduling van runs
  3. Support the shop manager in maintaining a clean and organized store environment, including receiving and processing stock
  4. Liaise with Southend Council to ensure compliance with Essential Living Fund requirements
  5. Contribute to the creation of social media content to promote the shop and its activities

Requirements

  1. Excellent communication and interpersonal skills, with a strong telephone manner
  2. Strong organizational and time management skills, with the ability to prioritize tasks and work under pressure
  3. Proficiency in using Excel, Word, and Google Drive
  4. Ability to input and interpret spreadsheets
  5. Driver preferred but not essential

Working Hours

26 hours per week, Monday to Friday

Pay Rate

£12.00 per hour

Location

In-person at our charity shop



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