Part-time Shop Assistant

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom The Isaiah Project Full time

Job Summary

The Isaiah Project is seeking a part-time Shop Administrator to assist in the everyday running of our charity shops. As a key member of our team, you will be responsible for providing excellent customer service, managing shop operations, and supporting the Shop Manager.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Manage shop operations, including stock management, cash handling, and maintaining a clean and organized store environment
  • Support the Shop Manager in achieving sales targets, managing stock levels, and maintaining accurate records
  • Liaise with suppliers, donors, and other stakeholders to ensure smooth operations
  • Assist with visual merchandising, window displays, and in-store promotions
  • Contribute to the development of new ideas and initiatives to improve shop performance

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Basic knowledge of retail operations, including stock management, cash handling, and customer service
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Basic computer skills, including Microsoft Office and retail software

Working Hours

Part-time, 26 hours per week, Monday to Friday

Pay

£12.00 per hour

Location

In person, at one of our charity shops in Southend



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