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Operational Support Grade
2 months ago
Job Summary:
We are seeking a highly motivated and organized individual to join our team as an Operational Support Grade. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
This is a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
Key Responsibilities:
- Support the day-to-day running of a busy prison
- Participate in security and searches at the gate
- Manage deliveries and supervise visitors
- Monitor phone calls and CCTV
- Perform physical tasks such as lifting, carrying, and walking
Requirements:
- Good communication skills
- Ability to keep calm under pressure
- Good judgement and common sense
- Ability to work a variety of shifts, including weekend and night shifts
What We Offer:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Employee Assistance Programme
- Cycle to Work scheme
How to Apply:
If you are a motivated and organized individual who is looking for a challenging and rewarding role, please apply now.
