Claims Specialist

2 days ago


Redhill, Surrey, United Kingdom Aon Full time
{"title": "Claims Specialist", "description": "Job Summary

Aon is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for analyzing and evaluating new and existing claims, responding to client inquiries, and maintaining accurate information and data throughout the life cycle of the claim.

Key Responsibilities
  • Analyze and evaluate new and existing claims in line with required SLA's
  • Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim
  • Represent AUM (AON Underwriting management) Claims in meetings with underwriters, insurers and clients as may be required
Requirements
  • Competent in Microsoft Office and primarily Excel and Word
  • ACII or Part Qualified/A level education or equivalent an advantage
  • Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property or equivalent claims experience an advantage but not obligatory as training will be provided.
  • Lloyds and London Market knowledge including CLASS and ECF an advantage.
  • Excellent communications and organisational skills. Sound negotiator
  • Strong interpersonal, communication and presentation skills, reliable and enthusiastic
About Aon

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. At Aon, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

We offer a comprehensive benefits package, encourage a diverse workforce, and provide an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

", "lang_code": "en"}
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