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Senior Customer Collaboration Lead

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Molson Coors Full time
About the Role

We are seeking a highly skilled Customer Collaboration Lead to join our team at Molson Coors. As a key member of our logistics and commercial teams, you will be responsible for building and maintaining strong relationships with our customers, ensuring seamless delivery of our products and services.

Key Responsibilities
  • Develop and execute customer service and experience strategies to drive business growth and customer satisfaction.
  • Collaborate with logistics and commercial teams to deliver customer forecasts and translate customer needs into actionable insights.
  • Manage customer relationships at all levels, ensuring effective communication and issue resolution.
  • Identify and implement opportunities for operational cost improvement, working closely with commercial teams and customers.
About You

We are looking for a highly motivated and experienced professional with a strong background in logistics and customer service. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.

Key qualifications include:

  • Logistics experience in a customer-facing environment.
  • Proven record of strong collaboration with customers.
  • Strong communication and interpersonal skills.
About Us

Molson Coors is a leading beverage company with a rich history and a commitment to innovation and sustainability. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about customer service and logistics, and are looking for a challenging and rewarding role, we encourage you to apply.