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Sales Assistant

2 months ago

Oxford, Oxfordshire, United Kingdom HSL Chairs Full time
About the Role

We are seeking a highly skilled Sales Assistant to join our team at HSL Chairs. As a Sales Assistant, you will be responsible for delivering exceptional customer service, providing personalized support, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Offer a fantastic service from the start, including opening doors for customers and providing refreshments.
  • Share knowledge about the wellbeing benefits of our feel good furniture.
  • Take customers through our exclusive chair fitting service, enabling them to find the right furniture for their needs.
  • Have an eye for detail to assist customers with creating their dream furniture, from fabrics, leathers, and styling options.
  • Help keep our showroom and products looking their best by ensuring they are clean, fresh, and welcoming.
  • Process customer orders accurately to ensure their feel good furniture is crafted to their specification and arrives exactly as they imagined.
  • Ensure you are smart in appearance, keeping your uniform clean and well presented.
Requirements
  • Experience within retail sales or customer service.
  • Customer service or customer-facing experience.
  • Attention to detail.
  • A friendly, welcoming, and caring attitude.
  • Experience in assisting customers to complete a sales order.
What We Offer

At HSL Chairs, we believe in providing a world-class leading customer experience. We offer a range of benefits, including:

  • Training and development opportunities, including our HSL Academy.
  • A contributory pension.
  • Death-in-service cover.
  • 30 days' holiday (pro rata), increasing to 33 for long-standing service.
  • Discretionary bonus.
  • Surprise and delight events.
  • Free onsite parking.
About Us

We are proud to have a personalized approach to style, offering a wide range of beautiful collections to suit all tastes. Our commitment to providing a world-class leading customer experience sits at the heart of everything we do. We are thrilled that HSL Chairs has been recognized as a 2 Star Outstanding company with Best Companies for 2024.