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Sales / Customer Service Representative
2 months ago
Join a Thriving Business in Wolverhampton
Hays Specialist Recruitment Limited is working with a dynamic business based in the Wolverhampton area. Due to growth, the company is looking to expand its Sales and Customer Service team with a full-time, permanent position in their office.
About the Role
- Process customer orders and respond to inquiries in a timely and professional manner.
- Support the retention and growth of the customer base by providing exceptional customer service and building strong relationships.
- Update customer information and maintain accurate records.
- Offer product advice and suggest alternatives to meet customer needs.
- Liaise with the warehouse and distribution teams to ensure seamless order fulfillment.
- Log and resolve customer issues in a prompt and courteous manner.
- Perform general administrative duties to support the team's success.
Requirements
- Proven experience in customer service and sales is essential for success in this role.
- Excellent administration skills and attention to detail are necessary.
- Exceptional communication skills and a professional telephone manner are required.
About Hays Specialist Recruitment Limited
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you acknowledge that you have read and understood our Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on our website.
