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Hospitality Support Specialist
2 months ago
Hospitality Support Specialist | Spire Healthcare | Permanent | Edinburgh | Experience in Hospitality Preferred
Spire Healthcare is seeking a dedicated Hospitality Support Specialist to enhance our exceptional team on a permanent basis.
Key Responsibilities:
Uphold exemplary cleanliness standards throughout the facility in accordance with the housekeeping and infection control protocols. Execute cleaning schedules pertinent to the shift, ensuring rooms are prepared for immediate occupancy and communal areas are well-maintained. Maintain close communication with the Senior Housekeeper to promptly address any housekeeping concerns. Collaborate effectively with clinical staff, recognizing the unique requirements of the healthcare environment on a daily basis. Oversee the daily upkeep of provided equipment, identifying faults and supply shortages, and reporting them to the line manager. Adhere to all Health and Safety at Work regulations, including COSHH compliance. Follow guidelines on moving and handling as outlined in corporate and local policies, discussed during mandatory training sessions. Ensure quality assurance and patient confidentiality are prioritized at all times. Attend to any ad-hoc requests from patients to guarantee their comfort during their stay.Ideal Candidate:
A strong focus on customer service. Excellent communication and interpersonal abilities. Previous experience in hospitality and/or housekeeping is advantageous but not mandatory. Ability to work collaboratively within a team. Willingness to complete mandatory training for COSHH, Manual Handling, Infection Control, and Health & Safety in-house.Benefits Offered:
We provide our employees with a competitive salary along with a comprehensive benefits package, which includes but is not limited to:
35 days of annual leave, inclusive of bank holidays. Employer and employee contributory pension with flexible retirement options. 'Spire for You' reward platform - discounts and cashback for over 1000 retailers. Complimentary Bupa wellness screening. Private medical insurance. Life assurance.