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Audi Aftersales Excellence Coach

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom MSX International Limited Full time

Job Summary

MSX International Limited is seeking a highly skilled Aftersales Coach to support our clients' dealerships in improving their aftersales performance in the UK. As a key member of our team, you will be responsible for providing expert guidance and coaching to dealership staff to enhance their skills and knowledge in aftersales excellence.

Key Responsibilities

  • Develop and implement coaching programs to improve dealership staff's aftersales skills and knowledge
  • Conduct regular training sessions and workshops to enhance staff performance
  • Provide ongoing support and guidance to dealership staff to ensure they meet their targets
  • Collaborate with dealership management to identify areas for improvement and develop strategies to address them
  • Monitor and evaluate the effectiveness of coaching programs and make recommendations for improvement

Requirements

  • Proven experience in aftersales coaching or a related field
  • Strong knowledge of automotive aftersales principles and best practices
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

What We Offer

  • A competitive salary of up to £45,000 per year
  • A temporary contract with the possibility of extension
  • A 40-hour workweek, Monday to Friday
  • A field-based role with the possibility of working in Southern England