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Supply Chain Innovation Manager

2 months ago

London, Greater London, United Kingdom M&S Full time

About Our Mission

M&S is committed to delivering a stylish and inspiring shopping experience to our customers online and in-store. As we accelerate our business transformation, we need results-driven colleagues who share our passion for product and have a strong team working ethos, creativity, and a healthy commercial aim.

Key Responsibilities

  • Collaborate with the Head of Innovation & Quality and Technical Leads to develop the business unit's innovation strategy, prioritizing customer needs while aligning with commercial objectives.
  • Establish and maintain technical standards across the business area, ensuring customer requirements are central to policy and communicated effectively to stakeholders involved in design, product development, and production processes.
  • Work with sourcing offices to maintain up-to-date knowledge of technical capabilities within the supply base, sharing expertise on fabric, construction, and technical innovation to develop products that meet customer needs.
  • Lead global processes within the business area, coaching and directing C&H Technology peers and sourcing offices globally to drive compliance with agreed ways of working and standards.
  • Balance technical standards with commercial needs, ensuring business objectives are met.
  • Expertise in technology, including manufacturing, fit, construction, and/or fabric/raw materials.
  • Analytical skills, leveraging M&S data to inform future strategy and drive business growth.
  • Experience in briefing and specifying direct design-sourced product, working with Buying and Design to create Tech Packs.

About Our Culture

We are committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best.