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Housing Assistant Officer

2 months ago

Harrow, United Kingdom Pertemps Full time
About the Role

Pertemps is seeking a proactive and motivated Housing Assistant Officer to support the housing department in the London Borough of Harrow.

Key Responsibilities
  • Input data into our CRM system with accuracy and efficiency.
  • Analyse and update existing customer data to ensure its integrity.
  • Verify customer data within IT systems such as Photobook, Northgate, Civica, and Civica CX.
Requirements
  • Understanding of housing and related public sector legislation.
  • Experience working in a high-pressure, customer-focused environment.
  • Problem-solving skills to resolve complex customer issues.
  • 5 GCSEs at grade C or above (including English and Maths) or equivalent educational proficiency.
  • Proficiency in using software such as Word, PowerPoint, Excel, internet, and email.
  • Strong written and verbal communication skills, including letter writing.
About Us

Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions for almost 60 years. We are proud to be an accredited 'investor in people' and offer a supportive work environment with opportunities for career progression.

The London Borough of Harrow Council is a culturally diverse local authority with great transport links and a vibrant community. We are committed to providing excellent customer service and working with our partners to achieve our goals.