Housing Benefits Officer

4 weeks ago


Harrow, United Kingdom Pertemps Harrow Full time
About the Role:

Pertemps Harrow is seeking a motivated and self-driven Housing Benefits Officer to join the expanding team at the London Borough of Harrow. This temporary role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday.

Main Responsibilities:
  • Evaluate and maintain benefit claims for housing and council tax, ensuring they are processed accurately and within targeted timescales.
  • Assist tenants with their benefit applications, providing advice on housing benefits, and handling inquiries and complaints.
  • Verify and obtain necessary documentation to support benefit claims, and ensure compliance with relevant regulations.
  • Administer and recover overpayments, and manage rent arrears to prevent financial loss.
  • Work closely with other departments, external agencies, and third-party organizations to support vulnerable tenants and ensure effective service delivery.
  • Gather statistical information, prepare reports, and attend administrative meetings.

Requirements:
  • Accuracy in processing claims and maintaining records.
  • Understanding of housing benefit regulations and compliance requirements is crucial.
  • Ability to work collaboratively with other departments and external agencies.
  • Recent experience in assessing all types of Housing Benefit (HB) claims for a Local Authority.

About Us:
Pertemps Harrow is a leading recruitment agency with a strong commitment to providing excellent staffing solutions. We pride ourselves on our personal touch and strong relationships with our clients and candidates. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

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