Assistant Store Manager

5 days ago


Guildford, Surrey, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking an experienced and ambitious Assistant Store Manager to join our team at McCarthy Recruitment. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of retail professionals.

Key Responsibilities
  • Team Leadership: Manage and motivate a team of retail sales associates to achieve sales targets and provide exceptional customer service.
  • Store Operations: Oversee daily store operations, including stock management, visual merchandising, and inventory control.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promotions, events, and loyalty programs.
  • Customer Service: Ensure that customers receive a high level of service, including responding to customer complaints and resolving issues promptly.
  • Store Maintenance: Maintain a clean and safe store environment, including ensuring that all equipment and facilities are in good working order.
Requirements
  • Experience: 2+ years of experience in a retail management role, preferably in a fast-paced environment.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve sales targets and provide exceptional customer service.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, including resolving customer complaints and issues.
  • Adaptability: Ability to adapt to changing circumstances, including unexpected sales fluctuations and inventory shortages.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a guaranteed pay rise every year.
  • Unlimited Progression: Opportunities for career advancement and professional development, including training and mentorship programs.
  • Discounted Health Cash Plan & Wellbeing Programme: Exclusive access to health perks and a comprehensive wellbeing program.


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