Patient Care Assistant

4 weeks ago


Poole, Poole, United Kingdom One Retail Full time
Patient Care Assistant - One Retail

Competitive hourly rate, 28 hours per week

Are you seeking a rewarding opportunity? Do you have a strong commitment to customer care? Would you like to play a vital role in the healthcare sector? If so, we invite you to explore this position.

A new role has opened for a Patient Care Assistant to join the One Retail team. We are in search of dedicated individuals to become part of our exceptional Patient Dining service, which provides top-notch catering solutions.

As a Patient Care Assistant, you will create a friendly and inviting atmosphere for patients. Each day presents unique challenges, and by addressing patients' nutritional and hydration requirements, you can truly make a positive impact.

We value your contributions, which is why we offer a comprehensive benefits package that includes:

  • Support during the cost of living crisis with complimentary meals or equivalent subsidies while on duty.
  • Exclusive travel discounts with various partners.
  • Grocery discounts at major supermarkets.
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits.
  • Discounts on cinema tickets for your entertainment.
  • Regular updates featuring the best savings and discounts available.
  • Cash rewards for your spending, redeemable at a wide range of brands.
  • Access to free wellness, mindfulness, and fitness classes.
  • Ability to share discounts and offers with friends and family.
  • Participation in a contributory pension scheme.
  • Opportunities for career advancement through our development programs.

Key Responsibilities:

  • Present menus, take patient orders, and assist with dietary and allergen inquiries.
  • Prepare and serve refreshments and meals for breakfast, lunch, and dinner.
  • Maintain cleanliness in ward areas and ensure the kitchen is ready for the next service.
  • Collaborate with ward staff to meet patients' needs promptly.
  • Deliver exceptional customer service by prioritizing patient satisfaction.
  • Maintain awareness of food hygiene standards.
  • Demonstrate a passion for patient care, effectively communicating with patients, visitors, and healthcare professionals.
  • Work efficiently under pressure, both independently and as part of a team, with a flexible approach to meet business needs.
  • Be comfortable in a healthcare environment, understanding that you may encounter patients in various states of health.
  • No prior experience as a Patient Care Assistant is necessary; what matters most is your dedication to your role and a willingness to learn.
  • This position requires a background check, with costs covered by the employer.

As part of One Retail, we are committed to fostering an inclusive workplace where everyone can thrive. We celebrate diversity and strive to create an environment where all employees feel valued and empowered to reach their full potential.



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