Customer Service Specialist

4 weeks ago


Leicester, Leicester, United Kingdom Marshall Motor Group Full time

Exciting Career Opportunity for a Customer Service Specialist

About Us:

Join Marshall Motor Group, a leading automotive dealership network in the UK, part of the Constellation Automotive Group, offering numerous pathways for professional development.

Role Overview:

  • Deliver outstanding customer service as the primary liaison between clients and the service department.
  • Address customer inquiries and concerns with professionalism and promptness.
  • Effectively manage customer relationships and set realistic expectations.

Requirements:

  • Previous experience in a customer-facing role.
  • A strong commitment to providing an exceptional customer experience.
  • Detail-oriented and organized with excellent communication abilities.
  • Proficient in utilizing CRM systems and modern technology.

Benefits:

  • Attractive salary with an unlimited bonus potential.
  • Generous annual leave policy along with various employee perks.
  • Opportunities for training and professional growth.

Marshall Motor Group values diversity and is committed to creating an inclusive workplace for all employees.



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