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Deputy Store Manager
2 months ago
About Us
Mamas & Papas is a leading retailer dedicated to providing exceptional customer experiences for new and expectant parents. Our mission is to be the trusted partner for families, offering expert advice, high-quality products, and personalized service.
Job Summary
We are seeking a highly skilled Deputy Store Manager to join our team at our Farnborough store. As a key ambassador for our brand, you will play a vital role in creating magical moments for our customers and their families.
Key Responsibilities
- Assist the Store Manager in the day-to-day running of the store, ensuring seamless operations and exceptional customer experiences.
- Manage a team of Supervisors and Sales Assistants, providing guidance, support, and development opportunities to drive team performance.
- Support the Store Manager in achieving store Key Performance Indicators (KPIs) and contributing to the overall success of the store.
- Lead by example, inspiring and motivating the team to deliver outstanding customer service and sales results.
Requirements
- Proven experience as a Deputy or Assistant Manager in a retail environment, with a strong track record of team leadership and customer service excellence.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Ability to work collaboratively as part of a team, with a flexible and adaptable approach to meet the needs of the business.
- Strong problem-solving and analytical skills, with the ability to make informed decisions and drive results.
What We Offer
Mamas & Papas is committed to creating a diverse and inclusive workplace, where everyone feels valued and supported. As a Deputy Store Manager, you will have the opportunity to develop your skills and career, working with a talented team of professionals who share your passion for delivering exceptional customer experiences.
